Privacy Policy

Last updated: March 10, 2026

This Privacy Policy explains how we collect, use, and protect your personal information when you place an order through our website.

Information We Collect

When you place an order, we collect the following information: your name, email address, phone number, shipping address, and billing address. We also collect order details such as the items purchased and order total. We do not store your payment card information; all payments are processed securely by our third-party payment processor.

How We Use Your Information

We use your information to fulfill and ship your orders, send you order confirmation and fulfillment notifications (including text message notifications when your order has shipped), respond to your questions or requests, and improve our products and services.

Text Message Notifications

By providing your phone number at checkout, you consent to receiving transactional text messages related to your order, including fulfillment and shipping updates. These messages are sent via a third-party messaging service (Twilio). Message frequency depends on your order activity. Standard message and data rates may apply. You may opt out of text notifications at any time by contacting us.

Third-Party Services

We use the following third-party services to operate our store and process your orders: Squarespace (website hosting and order management), Twilio (text message notifications), Zapier (workflow automation connecting our store to our messaging service), and Stripe ( our payment processor). These providers only receive the information necessary to perform their services and are bound by their own privacy policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill your order, comply with legal obligations, and resolve disputes. If you would like us to delete your information, please contact us using the details below.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Mooonflower Bakes LLC

liron@moonflowerbakes.com